Delivery Policy

All tickets purchased through DoorsPass are delivered digitally.

• Tickets will be made available instantly or within a reasonable timeframe
• Tickets are accessible via the user's account and/or email
• Tickets are issued in digital format (e.g. QR code)

DoorsPass does not provide physical ticket delivery.

Users are responsible for:

• Ensuring access to their email or account
• Presenting a valid ticket at the event

DoorsPass is not responsible for:

• Failure to receive tickets due to incorrect email information
• Loss of access to email or account
• Device or connectivity issues