Terms and Conditions

DoorsPass operates as a digital commerce platform and merchant of record for the sale of event admissions.

All tickets are sold directly by DoorsPass. By purchasing a ticket, you enter into a contractual relationship with DoorsPass.

• All orders are subject to availability and confirmation
• A binding contract is formed upon successful payment
• DoorsPass may refuse or cancel orders in cases of fraud, error, or misuse

You are responsible for ensuring all information provided is accurate.

A ticket is a revocable, personal license to attend an event.

Tickets:

• are non-transferable
• may not be resold for commercial purposes
• may not be duplicated or altered

The first valid scan determines entry.

DoorsPass determines the final price offered to customers.

Prices may include service fees or promotional adjustments. All applicable fees are displayed at checkout.

Fees are non-refundable except where required by law or explicitly stated in the Refund Policy.

All payments are processed under DoorsPass' merchant account via third-party providers.

DoorsPass does not provide payment processing services to third parties.

Transactions may be subject to verification and fraud checks.

Refunds are governed exclusively by the DoorsPass Refund Policy.

Admission is subject to event and venue policies.

Entry may be refused without refund for misconduct, policy violations, or invalid tickets.

Event details, including timing and lineup, may change. DoorsPass is not responsible for such changes.

Tickets are delivered digitally.

Users are responsible for accessing and presenting their tickets. DoorsPass is not responsible for delivery issues caused by incorrect information or user access issues.

You agree not to:

• misuse the platform
• bypass purchase limits
• engage in fraudulent activity

DoorsPass may cancel orders or restrict access in such cases.

You agree to contact DoorsPass before initiating a chargeback.

Improper chargebacks may result in account restrictions. DoorsPass reserves the right to dispute any chargeback.

To the maximum extent permitted by law, DoorsPass' liability is limited to the amount paid for the ticket.

DoorsPass is not liable for indirect or consequential losses.

DoorsPass is not responsible for delays or failures caused by events beyond its control.

These Terms are governed by the laws of the Hashemite Kingdom of Jordan.

Any disputes shall be subject to the courts of Amman.