DoorsPass
DoorsPass

Privacy Policy

1Introduction

DoorsPass respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how DoorsPass collects, uses, and protects your information when you use our platform or purchase tickets.

2Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Date of birth (where required)

Transaction Information

  • Purchase details
  • Ticket information
  • Payment status

Technical Information

  • IP address
  • Device and browser information
  • Usage data

3How We Use Your Information

DoorsPass uses personal data for:

  • order fulfillment and ticket delivery
  • customer support
  • communication related to purchases
  • fraud prevention and security
  • improving platform performance
  • compliance with legal obligations

4Sharing of Information

DoorsPass may share personal data only where necessary with:

  • event organizers, solely for event access, verification, and support
  • payment service providers, to process transactions
  • service providers, supporting platform operations
  • legal authorities, where required by law

DoorsPass does not sell or rent personal data to third parties.

DoorsPass remains the controller of all customer data collected through its platform.

5Data Retention

DoorsPass retains personal data only for as long as necessary to:

  • complete transactions
  • comply with legal obligations
  • resolve disputes and enforce agreements

6Data Security

DoorsPass implements industry-standard technical and organizational measures to protect personal data, including secure data transmission and access controls.

7Cookies & Tracking

DoorsPass may use cookies and similar technologies to:

  • enhance user experience
  • analyze platform usage
  • improve performance

8Third-Party Services

DoorsPass uses third-party services, including payment providers and analytics tools, which may process data in accordance with their own policies.

9Updates to This Policy

DoorsPass may update this Privacy Policy at any time. Continued use of the platform constitutes acceptance of any updates.

10Contact

For questions or requests related to this Privacy Policy, please contact DoorsPass through official support channels.